After iPhone users expressed online that their devices seemed to be slowing down, Apple told CNBC that the phone’s battery is the reason.
Apple is facing at least two different lawsuits after admitting Wednesday that it slows down older iPhones, according to multiple reports.
Apple says it’s taking on the issue of older lithium ion batteries that sometimes fail phones. They say Apple never asked for their consent or allowed them to choose whether they preferred to have their iPhones operating at lesser speeds.
The slow-down feature was introduced for iPhone 6, 6s, SE, and 7, and Apple will add it to “other products in the future” too.
The problems with peak current draws especially occur when batteries are cold or low on charge, which can result in the device unexpectedly shutting down to protect its electronic components, Apple said. Both plaintiffs are owners of an iPhone 7.
Many users are displeased, though, because they weren’t asked if they wanted their phones to be throttled. “Instead, Apple appears to have obscured and concealed why older phones were slowing down”. It was a CPU speed limit created to stop older model iPhones from demanding too much from batteries with diminished capacity, thus preventing the handsets from rapidly running out of power and shutting down. But you’re mistaken if you think Apple has done it to force you to buy a new iPhone, or that it prevented you in any way to replace your iPhone’s battery. Following its admission, a class action lawsuit has been filed against the Cupertino giant in Los Angeles, accusing it of causing users to suffer, and hurting the value of older Apple devices.
Consumers who have had their iPhones throttled can regain higher levels of performance by replacing their battery, which costs up to £79 – far less than upgrading to a newer model.
“Our goal is to deliver the best experience for customers”.
When Apple released iOS 10.2.1 in January 2017 code was included that addressed unexpected reboots on iPhone SE, iPhone 6, and iPhone 6s phones.
Apple admitted that the conspiracy theory about the iOS slowing down older handsets and iPads is true.
Apple’s point is that if an iPhone tries to draw more power than the battery is capable of, it will suddenly shut down, as many did before last year’s update.