John Legere the CEO at T-Mobile said that he was angry over the data breach and will review its relationship with Experian but the top concerns first is focusing on assisting the consumers who were affected.
Millions of T-Mobile USA customers have had their data stolen as a result of a major breach at Experian. It is also notifying the individuals who may have been affected and is offering free credit monitoring and identity resolution services for two years through ProtectMyID.
The danger in any breach of a data broker like Experian, of course, is that the company aggregates information on many millions of consumers for credit checks and marketing.
If you are a T-Mobile customers, we have a few bad news for you.
“We take privacy very seriously and we understand that this news is both stressful and frustrating”, Experian North America Chief Executive Officer Craig Boundy said.
Experian says the security loophole has been closed now and that, for the moment at least, “we have no indication that T-Mobile’s information has been used inappropriately”.
The swiped data contained information collected from September 1, 2013 through September 16, 2015, one day after Experian said it discovered the network intrusion.
A T-Mobile spokesperson told CRN that, while the investigation is ongoing, the company does not believe at this time that any partners or partners’ clients were affected. This is no small issue for us.
The incident is a reminder for the credit and collection industry to be aware of potential threats and taking preventative measures against data breaches.
The hacked data includes personal information like names, date of birth, addresses, and Social Security numbers.
Companies are finding it tough to be impregnable to attacks by hackers.
A few people have reached out to Legere on Twitter and told him they don’t want credit protection from a company that had been breached.