The new phone in town seems to have the burn-in issue cropping up and this is just within a week of its release. First, the buyers of Google Pixel 2 XL complained about weird color-shift effect made the Google Pixel 2 XL’s screen look excessively blue when viewed off-axis.
It’s an issue that plagues many types of displays, from modern OLEDs to plasma screens and even old-fashioned CRTs, and was the original reason why people invented screen savers.
This screen burn-in is more visible on a gray background as a faint outline on the navigation buttons found at the bottom.
That said, Google already does have a solution, of a sort, in place in that the Pixel 2 and Pixel 2 XL don’t always use a black navigation bar: its appearance changes depending on what’s now being done on screen.
You might want to hold off on buying a Pixel 2 XL until Google addresses its screen issues. Following the rise in the number of complaints, Google has now confirmed to Android Central that it is investigating the matter on its end, adding that the products are put through “extensive quality testing”. Check out the image above to get a better sense of what this looks like. “Take advantage of our super-convenient mail-in service and send us your Google Pixel smart phone today by simply hitting the “Book My Repair” button”, said the spokesperson.
We can only hope that Google and LG will fix this soon.
The AMOLED screen on the Pixel 2 appears unaffected.
You only have 14 days to return the Pixel 2 XL to Google for a refund, and Verizon also offers a 14 day return policy, but you will need to pay $35 in restocking fees. If it stumbles, Google’s reputation is going to take a hit and the entire push into hardware could suffer a serious setback.
Signs of Pixel XL 2 screen burn-in were apparent after a week of light use.
It took a decade for Apple and Samsung to flawless their phones and get a strong grip on the quality of their components.
We’ll have to wait for Google to provide feedback here. The Pixel 2 XL in particular sees chunks of glass coming out of the front panel which seems terrible. If Google might change its mind, then owners of smartphones might be out of luck since the permission to root the smartphone without voiding the warranty is not written anywhere in Google’s official documents, such as the tech company’s website. It’s just too early to appear on a new unit.