All passengers on the flight will now be offered compensation amounting to to the full cost of their ticket, which they can claim in the form of cash, travel credits or miles. One officer was placed on leave Monday, one day after the incident. “I have to fix that, and I think that’s something we can do”.
Much of the uproar stemmed from Dao’s status as a paying passenger who was being removed to make room for additional crew members on the overbooked flight.
Footage from the incident shows Dao, bloodied and dishevelled, returning to the cabin and repeating: “Just kill me”.
Demeterio also announced that a press conference would be held on April 13 at 10 a.m. local time in Chicago.
Demetrio says he “probably” will file a lawsuit on Dao’s behalf.
Airport officials have said little about Sunday’s events and nothing about Dr Dao’s behavior before he was pulled from the jet that was bound for Louisville, Kentucky.
“Sir, we’ll have to drag you”, the Aviation security officer can be heard saying.
But his lawyers filed an emergency petition on Wednesday asking that all potential evidence from the episode be preserved. A passenger captured video of the ordeal. The attorneys also want United’s protocol for removing passengers from commercial aircraft.
When Dr. David Dao was informed that he would have to leave the flight, he refused.
Alderman Mike Zalewski said he did not know who will represent the airline before the city council’s Aviation Committee. The United CEO had previously referred to Dao as a “disruptive and belligerent passenger” in an internal company communication.
The Chicago Department of Aviation (CDA) continues reviewing the details surrounding the incident.
Three security officers have been placed on leave after the incident, according to the Chicago Department of Aviation.
Wednesday’s court filings were the first legal move that Dao has made against United since video of his violent removal from an “overbooked” flight went viral earlier this week.
“This will never happen again”, Munoz said during the Wednesday interview with the morning show.
United Airlines will no longer ask law enforcement to remove passengers from its planes when it has to bump them, the company’s CEO has said. When no one volunteered, the offer was increased to Dollars 800.
In his most contrite apology yet, Oscar Munoz said Tuesday that no one should be mistreated that way.
Officers with the Los Angeles Airport Police do not get involved in civil matters such as business disputes between airlines and passengers.
“Passengers who have paid the fare for their ticket and reserved a seat should not be subject to this arbitrary “bumping” except in the most extreme of circumstances and certainly not to accommodate employees of United Airlines”.
The doctor was seen on cellphone videos recorded by other passengers at O’Hare Airport.