SalesforceIQ builds on RelateIQ to offer customer insights to sales reps

Not only that, but it’s also going to provide you with data driven insights to guide your next move. At the same time, the Suggested Tasks feature recommends specific actions that help sales reps ensure they don’t drop the ball when it comes to prospects. Emails are enriched with all the relevant Sales Cloud data, for example, while an intelligent feed including suggested tasks is created to help reps stay on top of every deal.

The technology captures, analyzes and surfaces information that is relevant for customer relationships from email, calendars and more. “Whether it is SalesforceIQ for Small Business at Storyful, our social news agency, or SalesforceIQ for Sales Cloud at The New York Post, teams across our company are working smarter and delivering more value for our customers”.

SalesforceIQ for Small Business is generally available now in the USA, Canada, and Australia.

Essentially, SalesforceIQ significantly boosts the little grey cell power of an organisation’s sales team in a completely behind the scenes but incredibly useful way.

Salesforce.com Inc. announced this week at Dreamforce two different products based on its acquisition of RelateIQ, a complete CRM solution for SMBs and a way for enterprises using the Sales Cloud to integrate that data into their email and calendar apps.

In a panel session Wednesday, Salesforce’s Paul Tatum, the vice president of solutions for the public sector arm of the company, confirmed that the analytics portion of Salesforce’s offering had received an authorization to operate under the Federal Risk and Authorization Management Program, or FedRAMP.

Seal Software, the leading provider of contract discovery, extraction and analytics solutions, enables companies around the world to effectively manage their contract portfolio by understanding exactly where their contracts are when needed and, more importantly, what is buried within them, in order to maximize revenue opportunities, mitigate risk and reduce expenses.

Spend More Time Selling: SalesforceIQ for Small Business delivers real-time visibility into relationships without requiring users to waste time manually logging information.

The software also intelligently analyses the content of email and suggests follow-ups.

Salesforce launched a new product called SalesforceIQ on Tuesday, a new app that helps salespeople automate their sales strategy with more data and analytic capabilities. Relationship Intelligence is integrated directly into sales reps’ email, allowing them to sell smarter, right from their inbox, whether they are on the go or in the office.

“Our sales are relationship based, not transactional”, said Payal Kadakia, CEO, ClassPass.

Salesforce said this will help business owners benefit from insightful information gleaned from this data, without sapping the time they need to dedicate to growing. Now we’re able to focus our time on helping studios grow versus spending time on logistics.

“We were acquired a year ago and what aligned us with Salesforce was this vision around all the data that’s being created out there that tells a story about your customers”.

SalesforceIQ for Sales Cloud is now in beta and free for all Sales Cloud users in English. General availability is expected in early 2016, and Salesforce will announce prices then. Additional language availability is also in the works.

About Salesforce Salesforce, the Customer Success Platform and world’s #1 CRM company, empowers companies to connect with their customers in a whole new way.

Wave Analytics allows public sector entities to input various streams of data, both ones that exist within their Salesforce operations already, as well as ones from external sources into a singular source for visualization.

Spandas Lui travelled to San Francisco as a guest of Salesforce.