SalesforceIQ Aims To Make Sales People Smarter

SalesforceIQ for Small Business, meanwhile, aims to guide SMBs through the sales process so that they can focus on closing deals and building relationships with customers.

Seal Software, the leading provider of contract discovery, extraction and analytics solutions, enables companies around the world to effectively manage their contract portfolio by understanding exactly where their contracts are when needed and, more importantly, what is buried within them, in order to maximize revenue opportunities, mitigate risk and reduce expenses. It has now taken the best of what that company had to offer and built upon it with its own knowledge of the sales market to deliver a solution dubbed SalesforceIQ. Two products will bear that moniker – SalesforceIQ for Small Business and Salesforce IQ for Sales Cloud.

“Speed, convenience and trust mean everything to our global customers, and that’s why we turned to Salesforce“, said John “David” Thompson, EVP, global operations and technology and CIO, Western Union. “With SalesforceIQ, companies can now make sense of this data and pull out insights to drive their businesses forward with that intelligence”.

Salesforce launched a new product called SalesforceIQ on Tuesday, a new app that helps salespeople automate their sales strategy with more data and analytic capabilities.

So, while Salesforce is No. 1 in customer relationship management, the CEO clarified that it used the cloud to obtain that leadership position.

The FedRAMP approval enables public sector customers – federal, state and local, or otherwise – to leverage the secure, physically separate part of the Salesforce Government cloud for analytics due to the FedRAMP authorization, Tatum said.

Sell Smarter: Suggested Tasks recommend specific actions to sales reps to help ensure they never drop the ball, such as getting back to a prospect who has an unanswered question. And with Intelligence Fields, SalesforceIQ for Small Business helps users prioritize and focus on the most important opportunities in their pipelines.

And if it can actually provide a reprieve for account execs from mundane data-wrangling tasks such as entering contacts, calendaring, e-mailing and keeping tabs on social, more time can be spent with customers.

Features like suggested follow-ups, which scans email inboxes and suggests what customers (or potential customers) should be responded to at a high priority are very helpful, she says. According to a Salesforce representative, the company is “still working through the expected use cases for the government sector”, but can not publicly share any more detailed information on a timeline for government access now.

SalesforceIQ for Small Business is available in Australia starting at US$25 per user per month. IT doesn’t quite have the same kind of integrated email functionality that is on SalesforceIQ for Sales Cloud but it does still offer recommended actions for users to progress sales. Pricing will be announced at general availability in early 2016. Now in preview, Lighting Reports & Dashboards for Sales Cloud replace much more basic reporting and dashboarding capabilities previously available within that app. The new and improved functionality will released in October at no additional cost to Sales Cloud users. “The technology is powerful, yet easy to use, and is everything our customers need to better support their customers, deliver on obligations, reduce organizational risk and uncover potential new opportunities from within their existing customer base”. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM”.