TalkTalk hires BAE Systems to inspect cyber attack!
“We can confirm that we do not store complete credit card details on the website; any credit card details that may have been accessed had a series of numbers hidden and therefore are not usable for financial transactions”, Talk Talk said.
Although Talk Talk did initially claim that there should be no risk of money being stolen from customers affected by the hack, Reuters reports that a few have had phony phone calls from people claiming to be from Talk Talk and missing money from their accounts.
The phone and broadband provider said it did not know how much of the customer information was encrypted. The company is “rushing to communicate with customers” but it would take 36 to 48 hours to inform all of them via email, she added on BBC. Harding, perhaps, is attempting to not only own the story by casting TalkTalk as the victim in this crime but also to use current opaque data regulations to wriggle out of being blamed for the security breach. She also confirmed customer passwords for its My Account service, which includes payment information, were not accessed during the attack.
“I’m still very angry [about] the fact that my details are potentially out there somewhere on the internet and I’m going to have to keep checking my bank statements now for a long time”, she said.
But TalkTalk said there was now no evidence that customers’ bank accounts had been affected as a result of the attack.
Over the weekend, the company said the cyber-attack was “smaller” than originally thought.
TalkTalk is facing mounting calls for compensation amid allegations that criminals have already begun to target customers following last week’s major cyber attack on the company, the Financial Times reported.
Last week, TalkTalk was also contacted by an individual or group purporting to be responsible for the hack demanding a ransom.
In August, the company revealed its mobile sales site had been targeted and personal data breached.
The Metropolitan Police has launched an investigation in to the cyber attack – although bosses have insisted that it is less serious than first feared, claiming that any credit card numbers stolen were incomplete.
In February, customers were warned about scammers who managed to steal thousands of account numbers and names from TalkTalk’s computers.
No arrests have been made.