Microsoft Apologizes For Surface Book And Surface Pro 4 Bugs

The Surface line-up has been a hit for Microsoft, the Surface Pro 4 is already out, and gathering positive reviews. Still, there is one issue that is enraging users of both devices.

The latest 2-in-1 detachable from Microsoft – Surface Pro 4 recently got a firmware update that is said to fix the stability issues and extensively improve the type cover experience.

Since the release of Windows Phone 7 nearly 5 years ago, Microsoft has been trying to establish itself as a major contender in the smartphone world.

The firm published a note from the Surface Team on the thread to thank all members of the forum for their input and apologised to those who were having problems. However, given that the OS has been out for months now so it is a little disappointing to see these problems popping up on Surface devices. 1010 Data reports that Microsoft has won over 45 percent of total tablet sales online in October, behind the release of the Surface Pro 4 and Surface Book, as Apple only had a 17 percent share. Microsoft also unveiled a virtual reality gaming head set titled the HoloLens, a tablet titled the Surface Pro 4 and a phone titled the Lumia 950. Still, there will be plenty of regular old Android tablets and traditional iPads to go around for your Netflix, Facebook, and comic book reading pleasure.

While the configuration options may be limited, they’re far more exhaustive than the functionality offered on the Surface Pro 3 – Microsoft’s deprecated Surface Hub merely let users choose between launching the Store app and desktop version of OneNote. That’s a particularly surprising issue for flagship devices in 2015 – it’s something that’s mostly been fixed by laptop makers over the past decade. For one, they can shut down the websites that actively stream content when they shut down their tablet devices.

By default, pressing the pen button will open Microsoft OneNote; a double-click will take a screenshot; and holding the button will open digital personal assistant “Cortana”.

For some, the Surface Pen doesn’t match other well-established stylus solutions or the relative newcomer, iPad Pro Pencil, regarding natural inking ability.