Sprint cutting 2500 and closing call centers to cut costs

According to earlier reports, the carrier has already laid off up to 2,500 employees.

The telecom company, which has kick started a turnaround plan, said previous year it is looking at areas such as labor costs, network expenses, information technology and administrative expenses to reduce costs to the tune of US$2.5 billion. Marci Carris, Sprint’s senior vice president of customer care, said in the email that all of the layoff notices had gone out and that all of those employees would qualify for the current severance benefits, which can amount to two weeks pay for each year employed plus $1,000.

A company spokeswoman says about 6,000 employees would remain at the company’s Overland Park campus after the job cuts.

The moves had largely been expected by this week as Sprint pursues $2.5B in cost cuts. She also said the layoffs, some of which won’t take effect right away, were across Sprint’s various operations in Overland Park, including part of its customer care call center.

Sprint said in November 2014 that it would fire 2,000 employees.

Most of the job cuts are coming from closing the call centers, said the person, who requested anonymity because the cuts have not been disclosed publicly.

The Kansas City Star first reported news of the job cuts yesterday.

Sprint is encouraging customers to check their bill balances, device upgrade status, phone lease status, and make payments online or through the Sprint Zone app.