BT users hit by internet outages in NI

Its website has also crashed and some users are reporting that its customer service line is down.

BT says it believes its broadband network is getting back to normal after a crash that affected customers across the UK. Engineers are on site now. We will update the article once we do.

This story is being updated.

“We apologise to any affected customers for the inconvenience”.

BT Broadband has gone wrong.

In a statement, BT said that service had largely been restored.

THOUSANDS of BT customers in Essex have been left without internet or phones after a nationwide outage.

Story Link BT takeover of EE: What does it mean for you? “There is no evidence at this stage to suggest that we were subject to a malicious attack”.

Another customer called Steve Locke accused customer service handlers of being in “panic mode” as they “shouted at him” over the situation.

BT’s chief executive Gavin Patterson said the third quarter revealed a ‘strong set of results with good numbers across the board’.

“We are aware of the problems and are working on them as fast as we can”.