Microsoft Pays $10000 Judgement Over Unwanted Windows 10 Update
A California woman has set court precedent after a jury ruled that she was entitled to damages after Windows 10 automatically installed itself to her computer.
“I had never heard of Windows 10”, travel agent Teri Goldstein told the Seattle Times.
The Windows 10 Anniversary Update is scheduled to be released on August 2nd, according a blog post by Microsoft corporate vice president of Window and devices Yusuf Mehdi. She did reach out to Microsoft’s customer support, but after that failed to resolve the issues, she sued the company and won.
What’s worse, her computer was not compatible with the new OS at all.
Microsoft denies any wrongdoing, of course, as it has throughout, and claimed that paying Goldstein off was cheaper than further litigation.
With Windows now being delivered “as a Service”, this update will be available for free to all Windows 10 users, including those that took advantage of the free upgrade offer for users of Windows 7 and 8.1. Last month, a Sausalito woman won a $10,000 judgment against Microsoft after she sued the company because her computer became nearly inoperable after trying and failing to install the Windows 10 update, which she hadn’t authorized. The latest revision of the infamous Get Windows 10 (GWX) app now provides a clear way to decline the Upgrade Offer which ends on July 29th.
Tricking users into upgrading to Windows 10 was not well-received by PC users, but it seems Microsoft has finally gotten the message.
In addition to changing how the Windows upgrade prompts work, Microsoft is offering free tech support to all customers who are having trouble with Windows 10, Gurry said.
Currently, more than 300 million individuals chose to use Windows 10. July 29th also marks the one-year anniversary of Windows 10 that gives the update its name.
Microsoft Windows 10 anniversary update could arrive on August 2. “My business was destroyed by a company pushing its products”.
Unfortunately, these out-of-date PCs are not only a security risk to the users themselves: they pose a threat to the rest of us, as well.