Samsung’s Galaxy Note 7 should be officially recalled – U.S. consumer watchdog

As Korean electronics giant Samsung chose to suspend production of Note 7 because of its exploding batteries and announced the global call back of its latest flagship device, Apple just might have the last laugh. The Guardian reported that Consumer Reports learned that the company has not taken a full-recall action, and some retail stores still offer the phablets for sale. Earlier to this incident, we have reported about two explosions of the Galaxy Note 7 while charging that too with the official charger. Meanwhile, the company recently discussed with Verizon and other carriers with regards to the management of the recall process, PC advisor reported. Samsung said the issue could affect up to one in every 42,000 Galaxy Note 7’s that it’s sold so far. It estimated that about 1 in 42,000 units may have a faulty battery.

“It has been confirmed that it was a battery cell problem”, said Koh Dong-jin, head of Samsung’s handset division, in a statement. The Note 7 is a high-profile device for Samsung, but its sales are likely to be a fraction of those generated by the company’s smaller and cheaper top-end devices the Galaxy S7 and S7 Edge smartphones.

Samsung Galaxy Note 7 pulled out from market due to exploding batteries reports.

According to Samsung’s website, affected New Zealand Note7 models begin with “SM-N930”.

The Note 7 was launched in the Middle East on 9th August and is the latest from Samsung to include a fast charging feature, which attempts to replenish about 50 percent of the battery in about 30 minutes.

“For customers who already have Galaxy Note7 devices in the Gulf market, we will voluntarily replace their current device”.

To mend the damage already done by Note 7, Samsung is offering its customers with an option to swap Note 7 with the S7 series. If you’re among the users who need to return or exchange Galaxy Note 7, here’s a quick guide for you.

Samsung on Friday, September 2, issued a global recall of their latest big-screen smartphone.