Samsung to replace or refund 1m US Galaxy Note 7 phones
Samsung said on Thursday that new Note 7 replacement devices will be available at most retail locations in the United States no later than September 21.
An FAA warning on the Samsung Galaxy Note 7 has some passengers at Tucson International Airport concerned for their safety. The Chinese aviation authority also urged Chinese airlines not to allow Galaxy Note7 phones on cargo compartment citing “hidden safety dangers” of the lithium-ion battery packs. Kaye said customers will now be offered full refunds, not just replacement devices, if they choose, the newspaper reported.
Samsung recalled over 2.5 million Galaxy Note 7 handsets. A Samsung spokeswoman said the company doesn’t comment on ongoing litigation.
Samsung are expected to make a number of changes to the Galaxy S8, drawing inspiration from other models in the company’s catalogue of devices.
Abroad, Samsung already started its recall process in Singapore on Friday, offering consumers an apology letter, a US$30 coupon, a protective screen film and even snacks. However, their projections for the company’s annual operating profit continued to hover at around 30 trillion won.
2016 was supposed to be the year of Samsung!
There were rumors also that Samsung would be issuing a software patch to try and limit the amount of charge the Note 7 battery can take up so as to reduce the chances of overheating and catching fire. Samsung Electronics would suffer a long-term decline in sales and its brand image, further taking down its yearly profit, he said.
According to reports, Korean analyst Kim Sang-pyo has predicted an early launch for the upcoming Galaxy S installment. Jonathan Strobel of Boca Raton is the first to file a lawsuit against Samsung after the company officially recalled the latest addition to the Note series on Thursday.
Customers who bought a Note 7 before September 15 should immediately stop using and turn off their phones, the CPSC said.