Samsung tells consumers to stop using Galaxy Note 7

Samsung shares have plunged in value after new calls urging people to stop using its Galaxy Note 7.

The CPSC also issued a statement regarding the ongoing process, saying that the Commission and Samsung are working to announce an official recall of the devices.

Both Vodafone, Spark and 2 Degrees have all stopped sales of the phone and are offering various options for trading in replacing the units at stores. The South Korean company said that rechargeable lithium batteries manufactured by one of its suppliers were faulty.

Samsung released the Galaxy Note7 on 19 August. The strong verbal warning from USA authorities came after Samsung Electronics willingly stopped selling the product after preliminary finding on battery defect in lithium-ion pack in some devices and offered to replace or refund the entire 2.5 million devices already sold over the last month.

The latest announcement comes as reports of the Note 7 batteries exploding or catching fire keep surfacing.

Some other airlines have just banned the fiery phone’s use during flight. “We appreciate our customers’ continued support as we start to deliver this new stock to operators and retailers around the country from September 21”, Samsung Electronics Australia’s Richard Fink said.

Several airlines have asked travelers not to use or charge the smartphones while flying or put them in checked baggage.

Until then, however, Samsung advises Galaxy Note 7 owners to stop using the phone and power it off in order to prevent explosions like the one that affected Lewis’ family.

Samsung said that it had conducted a thorough investigation and found an isolated battery cell problem.

Dubai’s English-language news The National said authorities warned of carrying the Galaxy Note 7 inside luggage placed in the cargo hold.