Find Out If Your iPhone 6s Is Affected By Unexpected Shutdown Problem
This after users had reported to the iTunes goliath that their iPhone 6S handsets were randomly turning off, particularly around times that the battery was at around one-third of its full charge level.
It said eight consumers had complained in the October-November period that their iPhones had suddenly combusted.
Last month, the state-funded China Consumers Association released an open letter requesting a response from Apple regarding the large number of complaints it had received from Chinese iPhone users about phones shutting down unexpectedly. If an iPhone 6s user is facing the sudden shutdown issue, one can enter their device’s serial number on Apple’s updated page for the iPhone 6s fix program.
When did Apple discover the shutdown problem?
You can check out the new serial number checker here.
According to a report issued just this week from the Wall Street Journal, Apple is currently testing 10 different iPhone 8 prototypes at this current stage, so, for now, there is no exact telling on what will arrive in 2017 just yet.
Note that you’ll need to get your replacement battery from Apple if you qualify, as carriers aren’t doing the deed. “It really hasn’t been that bad, to be honest”, he told Business Insider.
Today, Apple is finally giving us a little bit more insight into what is actually causing the problem for customers.
Go to Settings General About and look for your device’s serial number, IMEI/MEID, and ICCID.
APThere is some debate about the cause of the problem.
Apple says it will replace the battery free of cost, but will examine the device to make sure it is eligible and in working order.
But some have pointed to a recent iOS 10.1 update that was pushed to people’s iPhones. It has announced about the replacement of battery when the reports alleging that the 2015 flagship has some fault in the battery. The only alternative was to find your iPhone’s serial number and see if it included a line of characters used in the problem devices.
For now, it’s unclear what the relationship is between the hardware issue and the iOS issue. You will know there and then whether or not you are eligible for a free battery replacement.
When reached for comment, Apple representatives had nothing to add to the statement.