Samsung: Galaxy Note 7 fires caused by oversized, faulty batteries
To identify the issues which led to the discontinuation of Galaxy Note 7 after a global recall, Samsung hired three independent quality-control and supply-chain analysis firms to conduct the investigation.
In addition to revealing the results of their investigation, Samsung says the press conference will also see the company “unveil new measures Samsung has implemented in response to the incidents”. A new report also indicates that Samsung will primarily blame the batteries inside the Galaxy Note 7 for overheating and exploding.
While the issue is thought to centre around the battery, Samsung has so far been somewhat vague on disclosing the exact fault. More than 45,000 had been sold in Europe through pre-orders. However, Samsung will reveal all the detail about Note 7’s exploding issues in its press conference.
A person familiar with the matter said that the company’s probe had found the battery was the main cause of Note 7 fires.
It is important to note that the tech company used two kinds of batteries; one of them was manufactured by Samsung SDI affiliate, while the other one was made by Amperex Technology.
The whole conference will be live streamed in the, and will be simultaneously translated into English.
The report claims that irregularly sized batteries that didn’t fit quite right into the phones caused the devices to overheat and sometimes catch fire. The federal recall from September was then expanded to include all Galaxy Note 7 phones.
Investors say Samsung must give an authentic explanation for the fires before the launch of its Galaxy S8 smartphones, expected sometime in the first half of this year.