Pummeled United Passenger Suffered Concussion, Broken Nose; Will Likely Sue
United Airlines was fined $35,000 by the federal government for improperly kicking people off flights.
Chicago’s City Council scheduled a hearing Thursday to question United and the Aviation Department about the episode. He suffered a concussion, a broken nose and two lost teeth when three aviation security officers dragged him off the plane, banging his head on armrests, against his will.
Dao “has no interest in ever seeing an airplane again” and will likely take a auto home to Kentucky, the attorney said, adding that his client has “absolutely zippo” memory of the incident. The flight continued uninterrupted, and medical crews treated the man when he arrived in Canada.
This update has been corrected to show that the United vice president is John Slater, not Jeff Slater.
United Airlines has issued another apology to the man who was forcibly removed from a full flight, saying “we remain steadfast in our commitment to make this right”.
Thomas Demetrio, Chicago aviation attorney and cofounder of Corboy & Demetrio who represents the Dao family, speaks during a news conference at Union League Club in Chicago, Illinois, April 13, 2017.
On Thursday, United Airlines issued its latest statement regarding the violent removal of Dr. David Dao from Flight 3411.
Every ticket, of course, guarantees a passenger a seat on the plane, with no additional mandatory seat-assignment charges.
Demetrio said Dao had told him that being dragged down the plane aisle was more terrifying than his experience fleeing Vietnam in the 1970s.
Although Dao did not attend the news conference, his attorney provided a detailed account of the trauma he suffered.
His daughter says the 69-year-old is the father of five children.
United’s CEO said he felt “ashamed” in an interview with Good Morning America.
Demetrio, who described the police in the incident as “storm troopers”, said Dao was discharged from hospital Wednesday after spending three days recovering from the incident. Crystal Dao Pepper said, via A.P., that her parents were traveling back from California to Louisville and had a connecting flight in Chicago.
A passenger flying on United Airlines was stung by what appeared to be a scorpion last week, according to the airline.
His wife, Linda Bell, told CBC News on Thursday that the airline gave the couple flight travel credits to make up for the incident.
Paul Callan, a civil and criminal trial lawyer in NY, said Dao has at least two potential claims against the airline: a personal injury claim for assault and battery, which could also target the police; and a contract claim.
Given the wide public outrage, Dao is in a strong position as he prepares to launch a legal action, lawyers who represent airlines and passengers said.