[Updated] Jio Subscribers Data Leaked; Available to access online

Reliance Jio claims that the data is safe and is maintained with highest security. Cyber security has emerged as a primary concern for online companies and the government as much of the customer verification processes get online, and cloud and private servers are increasingly being used to store critical data.

Reliance Jio in a statement said “prima facie the data seemed to be unauthentic” and it was investigating the “unverified and unsubstantiated claims of the website”. It assured subscribers that their data with the company was safe.

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The Reliance Jio Prime users who have purchased an Asus smartphone on or after June 16, 2017, from either online or offline sellers may availe this offer.

What is the Reliance Jio data breach?

Even though Aadhaar can be locked once synced with one’s mobile number, this is a hardly known fact and isn’t the case with most synced mobile numbers.

The report, published first in a late-night article on Sunday on Fonearena.com, alleged that “several sensitive details” were exposed, including customers’ first and last names, mobile numbers, email IDs, circles, SIM activation dates and even the Aadhaar numbers. Jio, which once added more than a million users a day, has seemingly fallen behind Airtel in the recent days when it comes to adding new subscribers to the network.

The breach was first reported by FoneArena.com after it was informed of it by readers. All the new prepaid and postpaid plans are now available on the Jio website, where you can see them detailed. Bengaluru-based security researcher and ethical hacker Anand Prakash carried out a reality check and said he was able to access information about a couple of numbers. Next, we have the Rs.349 plan that offers the same 56 days validity, unlimited voice calls, unlimited SMS, and 10 + 10 GB 4G data.

Recently Indian Telecom operator Reliance Jio allegedly experienced a personal data breach.

“The leak might have happened either because the backend sotware was tweaked or the data compromised”, Prakash said. In some instances, a customer’s registered email address was also available. It also highlights what privacy activists have been pointing out as problems with Aadhaar data.

However, none of the Aadhaar numbers were exposed in any of the searches he made.