Motorola unveils new ‘at-home’ after-sale service at Rs 199

“We will have news soon”, Motorola Senior Marketing Director Europe, Middle East, Africa and Asia Pacific Marcus Frost told PTI when asked whether the company is considering setting up a production unit in India. It is a unique door step delivery service. The “Moto Xpress” service can be availed for just Rs.

The procedure to call the representative home is fairly simple.

Making a good phone, promoting it and getting good sales are the most important tasks any phonemaker is facing, but sometimes the difference can also be made in after-sales services, as well. Motorola claims that any issue related to accessories and software will be solved instantly. As mentioned above, the company strives to resolve the issue within five working days. Thus the service can be used to solve all the mobile related issues. If you live in one of the cities where Moto Xpress is available, and you need your Motorola handset repaired, go ahead and try the number. Moreover, according to his expertise, he will also solve the issue.

Motorola Mobility has been ramping up its after-sales efforts in the country. It has about 160 service centers across the country.

Motorola seems intent on becoming successful in India, and the fact that they operate over 150 service centers throughout India, it’s no wonder their customer satisfaction rating is 85%.

To recall, this sounds similar to what Xiaomi had announced back in May in association with a Delhi-based startup “GadgetWood” where the pick and drop after-sale services was said to be available for a fee of Rs 99.