Airline mixes up 2 young boys, flies them to wrong cities
“No, this is not my child”, Martinez remembers telling employees.
– The mother of a 5-year-old boy who JetBlue accidentally flew to Boston instead of New York City from the Dominican Republic is demanding answers.
The airline refunded $475 for the ticket and gave Martinez $2,100 in flight credit, something Martinez told the Daily News is worthless because they’ll never use JetBlue again.
She didn’t know the name of the boy JetBlue initially brought to her at Kennedy Airport, but he was safely returned to Boston.
JetBlue staffers presented Martinez with a different boy who was carrying her son’s passport, according to the report. The airline charges an extra $100 fee for unaccompanied minors, and limits the number per flight to three.
“Just because a five-year-old is permitted to fly solo, that doesn’t mean that your five-year-old will be able to handle flying alone, especially if your child hasn’t flown before”.
Sadly, the airline’s grave error is vaguely reminiscent of a crucial plot point in the 1992 holiday classic Home Alone 2: Lost in NY. The 5-year-old was apparently mixed up with another child of the same age also departing from the Dominican Republic, where Andy had been visiting family.
Mistakes and accidents happen, but this isn’t a lost piece of luggage we’re talking about.
JetBlue acknowledge the situation, but says it moved quickly to fix the situation by getting the children onto the next flights to their originally intended destinations.
Yikes! JetBlue Airways made a MAJOR mistake on August 17 when they put Andy Mercado, a 5-year-old unaccompanied minor, on the wrong flight!
While New York Port Authority police questioned the boy holding Andy’s passport, JetBlue looked for the missing child. “It never should have happened”.
JetBlue is reviewing how the mix-up happened.
Rubenstein added that he and Martinez have written to the Federal Aviation Administration (FAA) “requesting an independent investigation” into the incident. A couple of hours later, Andy was back with his own mom, according to ABC News.
Martinez is planning a lawsuit against JetBlue and has hired attorney Sanford Rubenstein.