Apple responds to uproar over controversial iPhone ‘Error 53’

The message has been appearing since the release of the iOS 9 update, and can cause permanent death for iPhone 6 and 6s models that have undergone third party repairs, reports The Sun.

But, once Error 53 comes up, contacting Apple Support may not be of much help.

It’s an error that has been cropping up for some iPhone 6 users as early as 2014, and once you see it, your phone is bricked. Moreover on their official website Apple has mentioned that if in case one has got their handset repaired from apple store or apple certified store they can contact the apple support.

The paper found that those who upgrade to iOS 9 and have their Touch ID button fixed by someone other than Apple will encounter the vexing Error 53, which makes their device largely useless.

Apple has a page on what to do if your phone displays the “Error 53” message. Apple responded to the backlash over the controversial “Error 53” message on iPhones, which it claims is a customer security measure.

If you have ever had the home button or screen replaced on your iPhone in somewhere like Pantip Plaza or MBK then your device may soon be disabled.

It may be true that Apple could have been more up front about requirements for fix once a user has their fingerprint attached to the lock of the device.

Apple, however, shared a statement with The Huffington Post Australia describing the error as a way of protecting phones against fraudulent parts.

The error has been the talk of online forums for more than a few months now, but Apple has only recently explained what’s going on. Apple agreed to replace Wehner’s iPhone.

“This check ensures the device and the iOS features related to touch ID remain secure”, said the Apple spokeswoman. Without the feature, a hacker could put a malicious Touch ID sensor on your iPhone and gain access to the secure enclave. The issue, it said, is connected to the home button on the phone which “contains a Touch ID thumbprint reader that can be used to unlock the device rather than inputting a four-digit security code”.

If a device is completely broken, Apple has long allowed people to recycle it for free – even if it’s not an Apple phone or computer.