Carphone Warehouse Cyber Attack Hits 2.4 Million Customers

Although credit card data was encrypted, card details of 90,000 customers “may have also been accessed”, Carphone Warehouse has admitted.

He also said that the affected customers are being informed and the company is putting additional security measures in place.

The firm has since taken action to secure these systems and has launched an investigation with a cyber security firm to determine what data was affected by the attack.

Mr Gander added: ‘I want the ICO to investigate this breach properly, and I want Carphone Warehouse to compensate their customers as well.

On Saturday, the UK-based mobile device retail giant released a statement indicating that both its websites and Internet services were penetrated by hackers in a “sophisticated cyberattack” discovered last Wednesday.

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Carphone also owns Curry and PC World since their $4 billion merger past year.

Parent company of Carphone Warehouse, Dixons Carphone, has confirmed that no information from Currys, PCWorld, and Dixons Travel have been acquired in the breach.

Tony Neate, chief executive of Government-backed web security initiative Get Safe Online, said: “There will always be more cyber criminals looking to exploit the situation and trick you into sharing information a legitimate company would never ask for”. The retailer also vows to close the security hole that hackers were able to infiltrate and further shore up its defenses against future attacks. Those affected have apparently been contacted by email.

If you’re wondering exactly what these major hacks mean for consumers, it’s hard to quantify – the cybercriminals could use your date of birth and address information to guess one of your online passwords or answer the security questions to reset it, for example. He tweeted: “This is the #Infosec department at #carphonewarehouse – sorry we can’t take your call right now – all of our agents are busy just now…”