Customers insulted by ‘no ice’ Starbucks lawsuit comment

“If children have figured out that including ice in a cold beverage decreases the amount of liquid they will receive”, his ruling states, then “a reasonable consumer would not be deceived” by the ice in cold drinks.

The judge also pointed out that Starbucks’ cups were transparent so the customer can see how much is ice and how much is Frappuccino (for example). According to a California judge, there’s no such thing.

Summary: A judge dismissed a California lawsuit claiming Starbucks cheated its customers by using too much ice in its iced drinks.

“As young children learn, they can increase the amount of beverage they receive if they order ‘no ice, ‘” Judge Percy Anderson wrote Friday in a court document dismissing the suit.

Starbucks’ legal department ought to be sipping celebratory Frappuccinos right now, because a proposed class-action lawsuit against the coffee giant was just dismissed. The The Associated Press reported that Starbucks is planning to submit a defence in Chicago court on Thursday. One such example involves a woman in IL who we told you about a few months ago, who sued Starbucks for $5 million because her drink had an intolerable amount of ice. They can also ask for light ice or extra ice when placing their order. A women sued the coffee company with a $5m lawsuit for allegedly underfilling its cold drinks.

The issue for Alexander Forouzesh, the upset Starbucks customer in the lawsuit, was that his orders, advertised at 16 to 30 ounces, depending on the size, were being filled with ice, shorting him on “drinkable liquid”.

It seems that Starbucks can put as much ice as it wants in your beverage.

In San Francisco, Judge Thelton Henderson allowed Siera Strumlauf and Benjamin Robles’ latte lawsuit to move forward.

Plaintiff Stacy Pincus of Chicago said that Starbucks advertises its drinks by fluid ounce but because of its ice that number is inaccurate.