N-Out Burger Files Lawsuit Against Delivery App DoorDash

In-N-Out is seeking a trial by jury. Upon information and belief, the quality of services offered by Defendant does not at all comport with the standards that consumers expect from Plaintiff’s goods and services. While Plaintiff adheres to the Food Code, on information and belief, Defendant does not adhere to such regulations, including with regard to compliance with required food safety and handling practices.

In-N-Out requested that DoorDash stop delivering In-N-Out and though it removed In-N-Out from the website’s list of delivery options, it started delivering from the burger chain again this July.

Delivery apps do create a middle man if something goes awry with an order, Lemley said, but it’s a bigger leap to claim that DoorDash is confusing customers about the food that’s being delivered to their doorstep.

In-N-Out is getting burned by a popular food delivery website, according to a lawsuit the legendary burger chain just filed… and the case could affect couch-loving food fans everywhere.

Tony Xu the founder and CEO at DoorDash said that almost 85% of the US restaurants do not deliver and the service really helps the client and the consumer.

Umami spent over six months building partnerships with DoorDash and other online delivery companies, including Amazon Prime and Caviar.

DoorDash now delivers meals in more than 250 cities and has partnered with national chains like 7-Eleven and Taco Bell, according to NBC News.

This is not the first time DoorDash has come under fire.

“Maybe other restaurants will follow suit but as a matter of trademark law, I think it’s a somewhat dubious lawsuit, but it also seems odd as a business matter for In-N-Out to object to people coming to buy their food”, said Mark Lemley, a Stanford Law School professor who teaches trademark law. That’s not all: customers have been disgruntled with unexpected delivery fees.

DoorDash, which has been in trouble for being cagey about the relationships between the service and restaurants, told Eater last week that it would remove offerings if a restaurant objects. In addition, DoorDash allegedly inflated original restaurant menu prices.