Samsung has shipped 500000 replacement Note 7 units to the US
Vodafone advises that ‘customers are able to exchange their device for a replacement Samsung Galaxy Note7 or another device in stock of equal or less value’.
AT&T, meanwhile, texted customers on Tuesday, confirming in-store availability of the new Note 7.
The U.S. Consumer Product Safety Commission made the recall official last Friday, but carriers are now announcing preorders and plans to exchange old, defective models of the Galaxy Note 7 for new, safer models. Previous rumors suggested the Galaxy Note 7 would not go back up for sale until late October, but Verizon appears to be selling the phone again right now.
Brannen said that by the end of this week, there will be enough devices in Canada to replace all the now affected devices.
The user interface of the Galaxy Note7 replacement devices will include a green battery icon that will be visible on the “Always On” display, notification bar as well as the “Power Off” prompt screen. Since launching, there have been several reports of exploding Galaxy Note 7 handsets and subsequent damage to people and property.
Brannen confirmed that the issue centres on batteries built by SDI, a Samsung battery division. To remind users just how risky the recalled device is, the company is now sending alerts to all Galaxy Note 7 users whenever they turn on or charge the device. If you’ve been rolling the dice because you didn’t want to part with your Note7, now should be the time to return it and get a new one that won’t catch fire. The software will also be pushed out to users who have a Galaxy Note7 device that was sold from August 19, 2016 through to September 1, 2016.
This appears at odds with Samsung’s official statement on Tuesday where the company admitted that while it had started replacing the faulty phones with updated models, it only had 500,000 in stock for U.S. replacements, which is just 50 percent of the 1 million units it sold in the United States before sales were halted.