Samsung says it has found no battery problem in China

The man, who asked not to be identified by name, said the phone started to heat up and vibrate late Saturday night, then exploded and emitted black smoke.

Is your Samsung Galaxy Note 7 a ticking time bomb?

According to Recode, only 130,000 Note 7 units have been returned through Samsung’s exchange program, even though 1 million units were reportedly sold.

Samsung Electronics Co Ltd 005930.KS said on Monday a Galaxy Note 7 phone a Chinese user claimed caught on fire was damaged by external heating, seeking to assure customers in the world’s top smartphone market the devices being sold there are safe.

A desire to significantly outperform the Apple iPhone 7 could have inadvertently led to a global recall of the Samsung Galaxy Note 7, according to a new report.

A new report may have just revealed the real reason why the Galaxy Note 7 batteries are exploding.

Conor Pierce, Vice President of IT & Mobile Samsung Electronics UK & Ireland, said: “Our absolute priority is the safety of our customers – that’s why we are asking all Galaxy Note 7 customers to act now and exchange today”. Customers in the United States will not be able to begin trading in their phones for fresh versions until Wednesday, September 21 (see our FAQ for full details).

In its initial announcement on September 2, Samsung did not say whether consumers could continue to use the phones without danger.

It turns out there are a few simple ways to find out.

The device has been banned from use on most flights, with the the Federal Aviation Administration and many independent airlines (FAA) forbidding passengers from using the Note 7 on board.

This green battery indicator will appear on new Galaxy Note 7 units following a software update.

McDonald reported from Beijing.