Southwest flight delay glitch fixed

Chances are that they’re having a nightmare of a day as well, and they’re not the ones who broke the computer system.

“We’re so early that they couldn’t check our bags yet”, said Jeff Niedenthal. “I was able to print out my boarding passes”. At curbside check-in, she guessed there were a couple hundred people in line there as well.

Southwest expects operations to return to normal soon.

Southwest is also encouraging customers flying Monday to do as much a possible online and at home.

The airline says it has “some additional work to do to get bags delivered and a few delayed or displaced customers into open seats”.

“We’re continuing to use back-up systems around the country to check-in Customers arriving at our airports without printed or mobile boarding passes”.

Fliers who got to the airport without boarding passes had to be checked in manually – causing delays and an undetermined number of passengers who missed flights or didn’t get their checked bags on their flight.

Brancatelli said the complexity of the programming and networking that keeps passengers moving when it works correctly works against a quick fix when something goes wrong.

The air carrier said that it fixed the computer glitch at 8:00 am ET and was expecting its operations to be normal again during the day on Monday. “There is nothing to indicate the technical issues were a result of any security or data breach”, said Southwest spokesperson Lisa Tiller. The line was long early but dwindled as the morning progressed. The airline said no flights were canceled Sunday because of the problems.

The glitch is impacting Southwest’s mobile app, website and reservation centers.

There is no particular reason for the problem and if their system was hacked, there is “absolutely no indication now”, according to Bradd Hawkins, the spokesman for Southwest Airlines. Nationwide about 450 flights were delayed.