Technical issues cause delays at a few Southwest Airlines flights
But airline computers won’t let passengers switch flights or book new ones, leaving Jaia Boyer with no way of knowing whether she’ll make her Monday morning college class in Atlanta. (See the tweet below.) The airline said it’s working “diligently” to fix the problem.
Customers are reporting long lines at D.C. area airports for check-in.
Southwest also said the number of delayed flights from this issue is up to about 450 as of 2:30 CDT. The company said that as of noon Sunday, approximately 250 of the 3,600 flights set to operate on Sunday had been affected by short delays.
“If everyone had done that, it would have saved so much time”, he said.
The airline’s website stated: “We are experiencing technology issues today which is requiring us to process Customers manually”.
Lines to check in have been very long and slow moving.
A few passengers 8 News NOW spoke to says they’ve been waiting over an hour just to get their boarding pass and luggage checked in. “The clock was ticking and the flight took off”, she told the AP.
The low fares carrier experienced a technical glitch with the ticketing system, on Sunday. The airline is reporting technological issues are plaguing its online systems and airport counters. Last month, a computer failure at Fort Worth-based American Airlines halted flights to three of its largest USA hubs for almost two hours and United Airlines’ website stopped working for more than two hours.