United flights grounded by computer glitch back up
An airline spokeswoman says technicians fixed a “router issue”, allowing United to “restore normal functions”. While the subcontractors were soon cleared, United was unable to fix the problem for their entire service until 13:47. The most recent came on the morning June 2 of this year, when United temporarily grounded its nationwide schedule for about a half-hour due to what it said was a technical glitch. By 9:20 a.m., the feeder airlines were released from the ground stop, according to the FAA, but the United flights were still grounded. “They are now up and running but as the day goes on-there may be additional delays and outages in the system”. “Everything looks good from here on out”.
“The overwhelming majority of flights that were affected were flights that had not departed airports”, United spokesman Charles Hobart told ABC News.
United said in a statement on Wednesday that it is working to resolve the problems, which are related to “network connectivity”.
Faulkner said he was unsure, however, whether passengers who got on a United flight to Denver were able to continue their travels without delay. United said it will cancel some domestic flights “help with the recovery process”, and will try to operate as many of its worldwide flights as possible.
The nation’s second-biggest airline had its second major computer issue in the last five weeks.
He said President Barack Obama was briefed by security officials on the issue.
The apparent glitch affected software that automates United’s operations, according to the FAA.
Details of the computer problem were not immediately available. Reports indicate that airline attendants were forced to give out handwritten tickets and write down luggage tags with pens while the airline’s computer system was down. The company is issuing waivers to customers to change their flight plans. Still, he doubted that United would lose many business-travel customers because technology hiccups could happen to any carrier. It ran until 2012 as a separate operation under United Continental Holdings.